We are always interested in how we can serve you better. Please contact us by phone, fax, email or U.S. mail.  Our hours of operation are Monday - Thursday 8 am - 8 pm ET.  Friday hours are 8 am - 5 pm ET.

By Phone:  888.676.9237
By Fax:  888.676.6708
By Email: Send us an inquiry at info@metrowestappr.com

By U.S. Mail:
Metro-West Appraisal Co., LLC
Corporate Headquarters
Attn: Customer Service
22260 Haggerty Road, Suite 250
Northville, MI  48167

We have full-time customer service, appraisal review, and clerical teams that are ready and eager to help with all of your appraisal needs.  We guarantee that you will be able to reach someone with the knowledge and capability to assist you with any questions or concerns.

Donald Rousseau
CEO
Ext. 5801

Brandon Boudreau
Vice President of Operations
Ext. 5805
Operational Issues and Concerns

Kelly McClain
Vice President of Client Relations
Ext. 5806
Client Liaison

Charles Gress
Vice President of Quality Control
Ext. 5803
Appraiser Review, Desk & Field Reviews, QC Checks

Mike Lund
Chief Compliance Officer
Ext. 5804
Quality Control, Appraiser Review

Stephanie LeBlanc
Assistant Vice President of Branch Operations
Ext. 5835 
Human Resources and Branch Expansion

Sheila Shelton
Review Team Leader
Ext. 5832
Appraisal Reviews, Appraisal Delivery and Re-transmissions

Lynn McComb
Accounting Team Leader
Ext. 5808
Payables/Receivables and COD Payments

Jaclyn Finnerty
Status Team Leader
Ext. 5816
Appraisal Order Entry, Revisions and Status Concerns

Serena Demers
Marketing Representative
Ext. 5823
New Clients, E&O Requests, and Appraiser Licenses and Resumes

To expedite your needs, please direct all requests to the appropriate email listed below: